Optimizing Resident Satisfaction, Experience & ROI: Maintenance, Smart Home Features, and AI
21 May 2024
Track D: Cowrie
Session
• Repair vs. replace and the impact on residents
• Resident communications best practices
• Which smart home experiences have the highest ROI and the most positive resident experience?
• Resident education and what works the best
• How are you using Chat GPT and AI?
• Inspection timing, maintenance reporting and do you incentivize?
• What kind of responsibilities do tenants have regarding maintenance?
Chairperson