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Timed Agenda

IMN Single Family Rental Forum (East)


The Future Of Resident Experiences: The Operator Panel 

21 May 2024
Track B: Poinciana 1 & 2

•            Which amenities correlate to longer stays?

•            New automated technology vs. the human element… What is the balance?

•            How do you weigh ancillary revenue vs. value when selecting new product?

•            Credit card and payment options

•            Survey says… Are you surveying your residents to determine what benefits are of interest?  

Andrew Smallwood, Chief Customer Officer - Second Nature
Jackie Lee, CEO - Brandywine Homes
Matthew Whitaker, CEO - Evernest
Dennis Bron, SVP - Mynd
Mike Hills, Vice President - Real Atlas
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